Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
pricey dining
shower water spillage
8.2/10
Great
Rooms
8.2
Location
8.8
Service
9.0
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
4/5
based on 1040 reviews
9.0
9.0/10based on 1897 reviews
#27 of 134 hotels in Salzburg based on Tripadvisor
Alexander
United States of America,
May
2024
8.2/10
Staying at the hotel was a delightful experience. The rooms were very nice, with beautiful vintage wooden furniture, and conveniently located near the train station while still within walking distance to the old town. The service was welcoming and helpful, going the extra mile to assist with recommendations and offering multilingual communication. The location was ideal, just a short walk from major transportation hubs and easily accessible to the city center. However, the dining options were a bit pricey and not entirely worth the cost. Overall, a comfortable stay with some small room for improvement.
Rooms
8.0
The rooms were very cute, with beautiful vintage wooden furniture, creating a nice and cozy atmosphere. The only issue was that the shower tended to spill water all over the floor, like a pool.
Service
9.0
The service was quite friendly, with staff explaining various places to visit. They were pleasant and attentive, making the communication easy and enjoyable.
Location
9.0
The hotel's location was perfect, within walking distance of both the bus and train stations, as well as being just a short 15-minute walk to the historic part of the city. It was convenient for exploring major spots by foot.
Dining
7.0
The dining experience offered a very extensive selection of food, including hot dishes, continental options, and a variety of breads, cakes, and pastries. However, the prices were a bit higher than expected, and the value didn't always match the cost.
Facilities
8.0
The hotel provided additional amenities like housekeeping, a welcome drink, pet amenities, and assistance with tours and tickets.
friendly staff
pricey dining
Irene
United Kingdom,
February
2024
7.8/10
The hotel offers slightly more spacious and impeccably clean rooms, but some may find the lingering cigarette smoke off-putting. The central air conditioning system provides comfort despite the older furniture. The service is top-notch with friendly and helpful staff, especially Andrea, who goes above and beyond with recommendations and directions. The location allows easy access to the old city center, though the area around the Rail station may not be as appealing. Dining options are varied and enjoyable, but breakfast choices nearby are limited. Overall, a good value for money with pleasant amenities.
Rooms
7.0
The rooms were immaculate and slightly more spacious than average, but filled with cigarette smoke and featured old furniture.
Service
9.0
The service was exceptional with very helpful and friendly staff, especially Andrea.
Location
8.0
The location was perfect for walking into the old city center, though the vicinity of the Rail station had its drawbacks.
Dining
8.0
The dining experience was very good with a variety of dishes, but limited breakfast options nearby.
Facilities
7.0
The facilities offered meet basic needs with a sauna and outdoor smoking area.
William
United Kingdom,
November
2023
8.6/10
My stay at this hotel was truly delightful. The rooms were spacious with a big bathroom, plenty of storage, and a large entry room. The location was superb, being close to the train station and within walking distance of the historic part of town. The service was exceptional, especially Andrea's help with directions and recommendations. The dining experience was excellent, offering a wide selection of delicious dishes. However, the rooms were a bit far from the old town, and the dining prices seemed a bit high.
Rooms
9.0
The rooms were very spacious, comfortable, clean, and a good fit for 3 people.
Service
9.0
The staff was very helpful, friendly, and gracious.
Location
8.0
The hotel's location was ideal, within walking distance of both the train station and the historic city center.
Dining
8.0
The dining experience was outstanding, with a wide range of delicious dishes, though slightly pricey.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
great location
dining prices
Mark
United States of America,
November
2023
8.6/10
My stay at the hotel was just lovely. The rooms were spacious and well-equipped, with charming old-style furniture and even radios in both the bedroom and the bathroom. The location was excellent, just a short walk from the main railway station and not far from the city center. The service was top-notch, with incredibly friendly staff, providing a welcoming and informative experience. The dining options were varied and plentiful, although some improvements could be made to some dishes. Overall, a great value for a comfortable and convenient stay.
Rooms
9.0
The rooms were very comfortable and spacious with attractive, old-style furniture and radios in both the bedroom and the bathroom.
Service
9.0
The staff was informative, accommodating, and friendly.
Location
10.0
The hotel's location was excellent, within walking distance to both the main railway station and the city center.
Dining
7.0
The dining experience was varied and plentiful, although some dishes could be improved.
Facilities
8.0
The hotel offered a range of amenities for a comfortable stay.
Convenient Location
Room for Dining Improvement
Lionel
United Kingdom,
May
2023
8.2/10
The hotel is in a great location, just a short walk from both the train station and the city center. The rooms are fantastic, spacious, and well-equipped, though there were minor inconveniences like a temporary power outage. The service was incredibly friendly and helpful, offering guidance on nearby attractions. Dining was enjoyable but slightly pricey, with a good selection of dishes. Overall, a comfortable stay with excellent service and convenient location.
Rooms
8.0
The rooms were fantastic, with a good size bedroom and lounge area, as well as a spacious bathroom. However, there was a slight sewage smell at times, and a brief electricity outage.
Service
9.0
The staff was very friendly and helpful, providing guidance on nearby scenic spots and offering assistance when needed.
Location
9.0
The hotel's location is perfect, just a short walk from the train station and within walking distance to the city center, making it easy to explore the area.
Dining
7.0
The dining experience was great overall, with an excellent range of dishes and attentive service.
Facilities
The hotel offers a range of facilities including housekeeping, welcome drink, pet amenities, and tours/ticket assistance, enhancing the overall stay.